Lake Geneva ResortRental Guest Reviews

Nice location and good atmosphere

Very nice 1 bedroom unit that was roomy enough for a family of four for a couple of days.

Nice Stay

I would definitely be staying at this resort next time I come to Lake Geneva. I love the fact that I have an option to cook meals instead of eating out. The room was nice, cozy and clean.

Mr. Sebesta

Excellent service, value and accommodations. I have stayed at the Lake Geneva location on numerous occasions and have been extremely impressed of the facility.

Comfortable bed and great service.

Rooms very spacious, clean, and accommodating. ALL the employees I had the pleasure to meet were most helpful.

Enjoable and restful

Good area for vacation with helpful workers we had a restful and enjoyable time, This was our 6th stay here with no problems including a party for our 50 anniversary. We would recommend the resort, but eh area as well for a very good experrance.

Beds in the front room

I thought it was strange to have a bed in the room as soon as we walked into the room. It turns out when that is done you can hear every noise tht goes on in the parking lot. We had extremely noisy people that were up until 2am screaming and shouting. When I asked about it in the morning I was told only the deluxe rooms have beds in the back room- really????? That is terrible you have to pay more money to get a good nights sleep, that is sad. Otherwise the resort is great.

Honeymoon???

Overall the accomodations were great. The 1 bedroom is a comfortable room. It's too bad the Holiday Inn Club Vacations no longer rents the 1 bedroom deluxe, which is much bigger and has a large jacuzzi tub, fireplace and a sectional sofa. Also, we stayed here for our honeymoon, and unfortunately, The Grand Geneva did not provide a complimenatry drinks, champagne, or dessert delivered to the room as a recognition of our special day/union. It has been my experience that when you check in at the Gran Geneva, if you request a special room, they say it's up to the Holiday Inn Club Vacations to assign the room. However, when you contact HIC they say it is up to the Resort. Much back and forth and the customer is left in the middle, which has been and continues to be a dissatisfier. The Grand Geneva is a beautiful resort!

Great getaway stay

A relative and myself stayed for the weekend and we were both pleased with the overall experience at the resort. Guest services were polite and very prompt in accommodating my needs. I would stay here again when we come back soon!

Practically Perfect in every Way

This was a small piece of paradise in Wisconsin. We wanted to take two days away from the city and family before surgery and we were thrilled. As we thought we were booking a Holiday Inn Express, imagine our delight when we discovered we were staying in a resort villa at an amazing cost. Having the use of the resort facilities was a huge treat. Beautiful, clean, spacious and comfortable in addition to resort elegance. A perfect getaway!

Not the staffs fault - -

The staff really try's to accommodate but it is obvious and also verbalized, that they can not make changes or accommodate a customer based on their contractual arrangement with Holiday Inn. This needs to be changed so that guest are treated liked guest and not an inconvenience to the hotel. We love the Holiday Inn Express's...these suites were great with the full kitchen, big bedroom, 2 bath areas, and the Jacuzzi tub. Bring your level of service up to the level that the suites and the entire resort reflects. Good luck in those future changes. Dan