Galveston Seaside ResortRental Guest Reviews

Bad customer service

I found a dirty underwear on the bed I call the flont desk about this issue they just told me will make the report didn’t care about the nasty underwear on the bed that was on the signature villa

Great location but pricey

Stayed in the signature villas and had a great time. The suite was well equipped and the beds were very comfortable. The views from the balcony were breathtaking. Will certainly go again. It is a bit pricey. No sure if we would have enjoyed it as much if we had stayed on the other side.

Beautiful room

Rooms were great and so was the view! This was our second time staying at this resort and we love it every time. I would highly recommend to my friends and family.

Yall had roaches!!!

That issue needs to be took care of beforei rhink about staying again. I told several staff they sent someone while i was out.never called to follow up on the issue

great view and amazing rooms

the check in was a little annoying as they didnt have our room ready. but the staff made even that a good experience. room was large and clean. no complaints I can think of

Not sure

Checking in and checking out was my issue. check in is not until 4 pm and they make you check out at 10 am! The rooms are ok and my unit was decent. Luckily everything worked and we did not have any real issues other than the noise past 10 pm. And when you check in be aware they will hound you to take a 90 minute seminar.

Great relaxation

We were able to just relax as a family for a week. And there was nothing better for us at the time.

Beautiful room / setting!

We stayed in one of the 2 bedroom Signature Villa suites on the beach side for our daughter's 18th birthday. It was a wonderful escape from the city. The location on the beach was awesome, and the deck and windows looking out on the view was marvelous. Yes, it's only Galveston, but still, it was beautiful to see the sea birds flying overhead and hear the waves crashing on the shore. The suite was so well appointed with just about every imaginable amenity, and it was beautifully furnished - just as in the photos. We didn't want for anything kitchen-wise! That was really surprising, as was the cleanliness. It looked as if no one had ever stayed in the room before. It was an expensive celebration, but worth it! We ended up doing the timeshare presentation, which we weren't pressured into doing AT ALL - which was quite refreshing. But, we wish we hadn't signed up as it ended up being quite unpleasant when the "manager" descended upon us in the end to do the hard sell, which to us was just way too hard. Overall, a fabulous trip!

Perfect Getaway

This was our first time staying here, although we have vacationed on the island before. We usually rent a beachfront house for a week but this year we tried this location and loved it! We stayed in a beachfront villa so this review reflects that part of the property. Pros: Free wifi available throughout villa, new appliances, clean, well stocked kitchen and bathrooms (even a hair dryer), well appointed, beautiful decor, spacious, washer and dryer in villa, elevators, infinity pool just for villa guests, club/cafe on site, wooden boardwalk access to beach with ramp, ocean view from master bedroom and living room, blackout shades in all rooms, free in room safe, plenty of closets, luxurious bedding and mattresses, lots of amenities available at villas and across the street at main hotel (Xbox games, mini golf course, etc), location about 20 mins from town (Walmart, Kroger, seawall), local grocery market 5 minutes away, Nates Restaurant 5 minutes away, quiet (we stayed on the 3rd floor away from the pool), very family friendly Cons: NO OUTDOOR SHOWER and the time share sales pitch at check in Overall, wonderful location and we had a great stay!

Anniversary Stay

The shower in the guest bedroom would not drain.Water would drop from the fan in there also.Some kid pooped in the pool and they came and got it out an hour after we said something to the staff. They got it out but they never put in any chemicals or shock the pool. And opened the pool and hour later. So we never got back in the pool for our last 4 days. And we really wanted to get in the poolong after going to the beach.