Galveston Seaside ResortRental Guest Reviews

space and cleanliness

need more space if were to stay longer to put groceries bought. Need outdoor shower for beach resort with a pool that says shower before entering to avoid all the sand in the pool. Otherwise great location with beach access right out our door, large comfortable rooms.

Great property, poor service

We stayed in a villa across the road. We had forgotten our eyeglasses and had a friend overnight them to us. I announced several times we were expecting a package and called the front desk again the day it was to arrive. We received a confirmation that the USPS delivered the package. The desk did not have it. We went to the post office on the other side of the island the next morning and they told us it was delivered to a mailbox on the property. We called the desk at Seaside, they checked and indeed it was there. They stated, "Oh, that was the problem." AS if they don't check this mailbox on a regular basis. Very disappointed with the service at the desk. The property was amazing but it seemed like staying in the Villas we were insulated and on our own. Not like a typical Holiday Inn stay where service was never an issue. We had fun but just disappointed in the service. I have traveled for business many years and this is by far my worst experience. Unfortunate as it is a beautiful property on a gorgeous part of the island.

Great service

When we arrived we were under the impression that we would be staying on the older side of the resort, but to our pleasant surprise we were told we would be staying on the brand new side of the resort. It was a beautiful room, the pool was extremely nice and clean. Everything was more than what we expected.

Galveston Getaway

Resort Signature Villas are beautiful and very comfortable. This particular one was still under construction and missing some enjoyable benefits that will be great when finished. Needs a little more attention to detail of cleaning windows, because if you are going to have all Villas with an ocean view, the last thing you want to look out through is dirty windows.

Worth the drive out there

Great resort -- enjoyed the weekend -- could see returning for a longer vacation. The only drawback is that it's pretty far from anything else. But if you're looking to cook, the kitchen is well-stocked, and you can bring your food with you. The beach at this end of Galveston is really clean, and pleasant. The pool is beautiful, and long enough to swim laps if you're of a mind to do so.

Right on the beach away from the main beaches

It was a magnificent stay! Loved waking up and just walking right down to the beach and it never being crowded. The signature villas are beautiful and fully equipped. The pictures are exactly what the rooms look like, just make sure it says signature villa on your reservation or you will be staying across the street. The rooms are wonderfully insulated wo that you don't hear any noise, but have the option to set outside on the patio and listen to the waves washing ashore. The only thing I would change is having a front desk on the signature side as well and having the option for a late checkout even if you had to pay, because a 10am checkout is very early especially when check in time is 4pm.

Relaxing

The condo we had was very well laid out. The beach was right beside us. And there is many activities for children to do.

Great - loved everything

Beautiful room on the beach. Pool was great. Was able to check in early which was a huge help with 4 kids. Movie room, miniature golf, great for families.

Bad customer service

New hotel resort, beautiful , nice location, staff can not solve problems, always wait for Manager, Manager never shows up, lie over phone about refund money. Bad customer service. Checked out on 6/5/17.

Great

We like it a lot , we will go. Back and stay a week we think next time