Galveston Seaside ResortRental Guest Reviews

Galveston 2018-

While we did enjoy our stay in the Villas-these are starting to show their use and abuse. Really could use some deep cleaning and thorough maintenance. But-great view, great space to spread out. Out of the hustle and bustle-Definitely would go again.... Really do wish we could have brought our small pooch...would have really made it home away from home!

When can we come back

We loved the Villas with the view of the beach. Off-season so it was extra quiet. Friendly staff. Can't wait to come back.

Vacation

Overall I was disappointed with the way I was taken care of as a guest.

Disappointing Stay

I booked this hotel with the impression that it is on the beach but it is in the other side of the road and you have to cross a very busy road to get to the beach. I checked in very late and they gave a room in the 3rd floor, no elevator. As it was late I moved into the room and have to almost carry my sun with his broken feet thru the stairs. In the other day, very early, I asked to be moved and they said they will called me as soon as possible what never happened. It is hard to be in the 3rd floor with a kid with a broken feet with very complicated time to be in and out (he spend most of his time in the room).

3 star hotel aspiring to be 5 star

During our recent stay at Galveston Seaside Resort, we had hoped that someone would’ve asked about our stay or sent us a survey. Since this did not happen, this note is to provide you with feedback on our recent stay. Below you will find comments (notes) that were taken during our stay. We hope that this feedback will help enhance the guest experience at the “resort”. Infinity pool is by far the best feature of the hotel....beautiful view. Hotel on the beach is a great idea. Would love to see beach access from pool area by adding a stairwell vs. having to walk through the lobby, elevator to garage and walk out. Nice modern decor, private beach, Jamaica Beach area is peaceful. If this hotel wants to move to five star status, there is a lot of attention to detail that needs to be made. Why have a swim up bar, but no service? Highly recommend wait staff from inside the building be able to service the pool deck guests. VIP checkin should be check me in within 5 minutes or less, not 15-30 minutes in a private room and sneaky tactics. Drive for 5 hours, family is in the car and we are ready to settle in. IE: offer me $160 gift cards as a gift...them tell me to show up for a two hour tour. My short 3 day vacation time is worth more to me to be with my family than take away 2 hours from my family for $160 gift cards. Additionally, my reservation was made through the IHG app, which means my information should be in your system. The check in administrator needed all my contact information, said this privately owned location does not sync with IHG. What??? I use IHG frequently for business travel and have never experienced this. If your system is not syncing, get it fixed to enhance the guest experience. Hotel cleanliness: Fascinating this hotel has only been open for 1yr, feels like a hotel that’s been partied at for years Idea of a five star hotel, but with a three star cleanliness, maintenance, and attention to detail. Pool: In the pool: trash such as multiple bags, limes, cups, etc... Trash around pool deck constantly: cups, trash, towels, empty pool toy wrappers Why isn’t there an dedicated outside assigned hotel attendant to maintain the patio and help the guests? Apartment: Bugs (front bedroom and master bathroom) hair in bed (front bedroom) Swept apartment floor....lots of dirt/sand Master bathroom shower floor was covered with sand (was not cleaned) No garbage disposal Called maintenance within minutes to attend to refrigerator drawer, ice maker

Rooms were to far from the beach

The internet made it appear the rooms were on the beach and the infinity pool and hot tub near the beach was available for everyone but it is not. We were way across the highway and to far to walk to the beach

Don’t waste your money

This property is part of a timeshare. Needless to say, never a good investment. The condo is tiny and cramped. I booked a “Villa”. It was anything but a villa. The patio had a big open hole in the ceiling and no lights. You had to walk up 3 flights of stairs, no elevators. No washer and dryer in the units. In the master, the tub sat right next to the bed. You would splatter water on the sleeping person, if you were not careful. The fitness room did not exist. You were supposed to go down the road to use a gym they partnered with. No thanks. We were so put off by the whole stay that we didn’t stay the last night of our reservation.

Last family vacation

advertising works!!!! When I booked hotel I was under the impression that it was on The beach as advertised!!! To find out that that building on the website is only one used to show and for the time share owners ,the rest of the buildings are across the street(the he biggest and busiest street on the island!!!) One of the TVs did not work. The bath tub jets never worked even after 2 different maintenance men came over to look at it. For 5 out of 8 days the water would be shut off first day without a warning. No washer or laundry mat in facilities, no house keeping for less than 10 days which brings me to the biggest problem .... not enough toilet paper!!!!

Average, Everyday Time Share

Big property with ample space to spread out but facilities are in need of repair, property is a walk to the beach, there are no workout facilities, and there is attempt to sell you a timeshare from the minute you try to check in. If you can get past that, this is a decent enough place but it's just a LONG way from everything and offers very few amenities. For a similar cost, you can get much closer to attractions and stay in a far higher quality location.

Seaside Signature Villas

We had a great time and especially loved swimming in the infinity pool looking out over the ocean while sipping a delicious cocktail from the pool bar. The staff were friendly and very accommodating! I don’t think our stay could have been any better! We absolutely loved it and will be back!!!!