Desert Club ResortRental Guest Reviews

Great location. A few hiccups.

This hotel would have gotten 5 stars if it had been clean on arrival and if they would have fulfilled requests. We arrived and floors were filthy. The few other nuainces were fixed quickly like broken toaster and dishwasher. But there was language barriers on housekeeping and they didn't understand when I was explaining what was dirty and what we didn't need serviced. I know they can't control the construction but a warning before hand would have been appreciated. I personally called and asked for a 1st floor room due to an injury, when I made reservation and the day of arrival to show up and be told sorry and end up with top floor when there are no elevators. So a few downers lost the 5th star.

Relax in Vegas

I would recommend this property to those with families. It is close enough to the strip that you can walk. But far enough away that you feel like you are not in Vegas. The number of pools that are available is a nice additive, gives plenty of areas to choose from. The only con about this property is the check in is slow and cumbersome. Be prepared for the up sell to buy into the vacation club.

Great stay for family vacation

Rooms are spacious, pools are plentiful and fun and service is responsive. Great getaway to meet up with family in Vegas.

Just right

Love the amenities of a full kitchen and laundry facilities. The one bedroom and bath were more than spacious for two people. The bed was extremely comfortable, and bathroom and separate toilet area were very helpfully. I would give this stay a five star but my dishwasher didn’t clean dishes completely and shower head did not fully use the water. Half the water during shower came out of faucet below instead of shower. And the condo phone did not work for me to call front desk or for maintenance. Other than those minor items, stay close to perfect!

Enjoyed our stay

The suite was well kept. Enjoyed having a kitchen and living room. Was a great way to see Vegas.

good vocation hotel

房間大， 廚房設施好, 泳池好, 房間免費洗衣機跟烘乾機.

Great place to stay

The place was very nice and it was roomy . The pools weee nice . The people were friendly . Front desk people very nice

Some good some bad

I was placed in room with construction right outside window. They worked all night and the wife and I could not sleep. Had to request a room change at 0540am. Second room was better but they should have known. Thats not a small construction site. Then wake up and get card for shuttle. We waited 45 min right in front and the bus just left without calling anyone. Had to take UBER. Took uber rest of stay. Wife was irritated. Wife not happy means me not happy...

Great for family vacation, Bad for business travelers

Pros: Very good hotel at a nice location, close to the Las Vegas strip but not on it and hence quiet. It is excellent for family vacations. Cons: 1. No elevators at the buildings. 2. I was a business traveller. The hotel charged my credit card for the first-night stay when I made the reservation. That is ok but I didn't get a receipt/invoice for that charge. I called Holiday Inn main line and they informed the hotel but still, they didn't provide a receipt. Then our corporate travel agency contacted Holiday Inn management (and copied me on the email) requesting a receipt and still, we didn't receive a response. I ended up paying late charge to American Express because without official receipt I cannot submit expense report and without an expense report my employer cannot pay AmEx. It seems the hotel assumes that it is ok to charge the credit card for the first-night stay without issuing a receipt because they would adjust it when the actual stay happens (with the final bill). That is fine for personal vacation but won't work for business travel. I, therefore, wouldn't recommend this hotel to business travelers.

Great Value in Vegas

My wife and I took our three grown sons on a trip to Las Vegas to celebrate our youngest's 21st birthday. We wanted a suite and this was one of the more affordable ones we came across. The facilities, service, and value were great. I have no complaints and have always felt that any Holiday Inn property will be well-run, professional, and clean. This hotel fell right in line with my expectations and I would return again in a heartbeat.