Desert Club ResortRental Guest Reviews

One of my favorite places to stay for business

Comfortable stay. Having a full kitchen, free parking and walkability to the Strip and Sands convention hall makes this one of my favorite places to stay in Vegas.

Good location if you come with family

Good location with cozy apartment, however, is not upbeat with other hotels in the area.

Enjoyable Stay in a Spacious Apartment

Overall, I really enjoyed my stay at Holiday Inn Club Vacations at Desert Club Resort and wish I could have stayed longer. The apartment was clean and spacious with a nice view, and I enjoyed the well-maintained pool and well-equipped fitness center. The location is also very convenient. Check-in was warm and welcoming, with detailed information about the property. The shuttle service was especially helpful when traveling with heavy luggage, and all of the drivers I encountered were friendly and helpful. Special thanks to Kash for his excellent service. The only disappointing moment was at checkout, when a staff member incorrectly told me I was late despite my approved noon checkout and responded dismissively after I clarified it. Despite this interaction, I had a very enjoyable stay overall and would be happy to return, hopefully for a longer visit next time.

スタッフの対応が悪すぎる

チェックイン時にダイヤモンドステータスの確認なく、アーリーチェックインの可能性を一切確認せず、部屋の準備ができたら連絡するとだけ言い、その後電話は一切なかった。 チェックアウト前日にレイトチェックアウトに関して確認（この対応をしたスタッフが唯一普通だった）、ダイヤモンドエリート特典で、16:00のレイトチェックアウトを承諾いただいた。 にもかかわらず、スタッフ間で引き継がれてなかったと思われるが、翌日12:00に部屋のキーが使えなくなった。 フロントスタッフに確認したところ、「なぜレイトチェックアウトができるのか？」と聞かれる状況で、ダイヤモンドステータスであること、前日別のスタッフと確認したことを伝えて、その後10分以上待たされて、ようやく使えるようになった。 もちろん、お詫びの一言もなかった。 また、その後に部屋のクリーンアップに来たスタッフは、「なぜいるのか？もう1日ステイするのか？」と聞かれる状況で、ここでも情報共有が一切なされてなかった。

Great location!

Great location, friendly staff and very accommodating on parking. Unfortunately they put us in a disability room, so not a very convenient.

The best location

The best sense of peace and perfect location, near by the best areas in Las Vegas.

Good stay.

Blackout curtains kept the sphere light out od the room and the thermostat worked well

Comfortable, spacious, and felt like home

We had a really pleasant stay. The room was clean and roomy, and having a full kitchen was a big plus. It let us cook a few easy meals and just relax instead of eating out every night. Check-in went smoothly, and the front desk team was friendly and helpful whenever we had a question. The grounds were well kept, and the whole place had a calm, family-friendly feel that made it easy to unwind after a busy day. One small suggestion: a simple guide to nearby restaurants and grocery stores at check-in would be a nice touch for first-time guests. That's a minor point, though. We would happily come back and recommend it to friends.

Would recommend

Helpful staff, clean suites, well kept grounds, great proximity to the strip and the sphere.

Quiet and Friendly Staff

Our stay here was excellent. Quiet and away from hustle and bustle of Las Vegas, great place to "wind down" after a busy day. Staff are second to none, always there to answer and questions you may have. The facilities are fantastic and all of the villas are extremely comfortable and very well appointed. Everything that you need is there.