Desert Club ResortRental Guest Reviews

excellent stay

I recently stayed at the Holiday Inn Club Vacations at Desert Club Resort by IHG, just a short 0.1‑mile walk from the Las Vegas Strip, and it was an excellent experience from start to finish. The resort truly lives up to its strong reputation and high guest ratings.

Not worth the stay

Nothing is explained to you. No papers to tell you about the property. Room was not clean, we found dirt and a pill under a chair. There were fruit loops in the lamp above the table. Toilet ran even after they fixed it. The dishwasher didn't work, it took over 6 hrs to convince maintenance that it was broke. They just came and rewashed the dishes 2 twice. Finally they replaced it. It was unlevel and not attached to the counter. But it did clean the dishes.

Great location

Great location, great amenities, front desk was not friendly or welcoming in any way. Rooms were clean and well kept. Loved the lady at valet- extremely welcoming.

Bad service

I've been a HIG member for 2 years and always look forward to staying at Holliday inn's. I've stayed locally and out of state and had great experience and service. But this particular resort kinda disappointed me. We asked to see if they had water for sale or any complimentary water and they did not with the temperature outside at 100+ degrees. Their answer was " there is a 7-11 down the street. So I disregarded that and proceeded to see if they had ice machine because the fridge in my suit was damaged and they replied "well we can put a request in and get it taken care of in the morning as the maintenance crew is gone for the evening." But I still don't think this bad experience will make me stay away from their services.

Not impressed

The experience started with poor customer service at check in and didn’t improve when we saw the room. The only plus about this property is the close proximity to the Sphere.

Great place

If you’re looking for a quiet place to stay off the strip, no frills then I recommend this property. Clean, smoke free, family friendly. Walking distance to the Sphere.

Best vacation

This establishment was beautiful, all staff members were beyond good, they were fabulous . From the moment we arrived till the day we left we were treated like royalty. My wife and I visited all the swimming pools on site, each pool is unique. People visiting Las Vegas need to visit this place. WONDERFUL.

Holiday Inn stay

The rooms and staff were great. Having a shuttle for the path from the hotel to the Linq Promenade would have been helpful. It's a 14 minute walk, which can be tiring after a long day of walking.

A great hotel near the Sphere and the strip.

This is the best hotel I have ever stayed at in Las Vegas. We have visited Las Vegas over 10 times and this is by far the best.

Great place to stay in Vegas with a family

Great stay. We had plenty of room and the location was great, right next to the Sphere. And they were flexible about early check ins which was greatly appreciated. And parking was free.