Cape Canaveral Beach ResortRental Guest Reviews

Always enjoyed our stay before

We couldn’t use our points! This is not what I was told when I purchased them! The room was very old and needs updating immediately! My husband sat on the end and the bed fell apart!! Smoke alarm get beeping, etc A premier member should never get a room like this, and overlooked the maintenance area. Smoke and noise, etc

Front desk

We had to evacuate Myrtle Beach during Hurricane Florence. We had to leave in the middle of the night and did not arrive until 4 am and had to wait until6:30 to talk with someone at the front desk. April greeted me and noticed my stress and fatigue and made the check in experience delightful. She was able to find me a room that was ready to occupy by 11 am instead of 4 pm. We were so exhausted and couldn’t wait to lie down!! She was so helpful and professional while being pleasant and compassionate. April is a definite asset to your corporation! There was another front desk person (I failed to see their name) who was surly and disagreeable and looked like she hated every minute she had to be there.

Great

Excellent place for family with kids. So enjoyable can't wait to come back

Comfortable bed and friendly staff

Overall great stay. Clean rooms,comfy beds, nice balcony. Wished the beach was closer. We stayed by the pool.

Great place for adults and kids and near port

Relaxing place! Beautiful grounds and pool/lazy river. Also, 5 minuets from the port.

Great stay

Cert relaxing and lots of family stuff to do … including movies theatre

Horrible Check-In experience

Francetta at the front desk is absolutely amazing but Housekeeping supervisor and staff are horrible....checked into 1410B to find a partially clean room....then checked into 1420B to find a room that was never cleaned...then we were checked into 1423B to have door handle issues and a very dirt carpet...with a start of a long weekend like this, our stay was not very good....it is kid friendly when it comes to indoor play area and the childrens pools but the outside playground equipment is in direct sunlight all day and was so hot it couldn't be used by our 2 year old....the 3 rooms we saw were so outdated and not what is expected from a Holiday Inn....due to the experience we had we will never recommend this place to anyone and we will never waste our money by staying there again....also when booking our stay not once did the IHG website state that this is also a timeshare property, so at checkin in order to get your parking pass you must speak to a timeshare representative

convenient and restful

We enjoyed the view of the ocean and the port. As we have limited mobility, the availability of more handicapped parking would be appreciated. Nothing was available to us during our stay. This would not prevent us from returning as we were very comfortable in our villa.

Your children will love it

My children love this Resort. We enjoyed the kids play area, the pool, movie theater, water slide and restaurant. My husband and I had a chance to relax on the balcony and watch the sunrise. The check in staff were excellent and provided great recommendations for restaurants. The servers at breakfast were excellent. They really took good care of us.

IHG Spire worthless at this location

I have stayed around 300 nights at IHG hotels over the last 2 years. I do not expect to be treated like royalty but expected better treatment at this resort. My "reward" was a room with no windows. The sound proofing in the room was poor. We had noisy neighbors which was unpleasant. Unlikely to go back.