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Villages Resort at Lake PalestineRental Guest Reviews
4.1/5
(776 reviews)
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Dwayne 69
May 13, 2018
Getting around the room
I'm in a power chair could not get through the small doors to the bathrooms had to get help to walk to the tub and commode. Had a hard time getting into the room from the outside. We were on the bottom floor need to put a gate on the patio fence make it easier to get to the pool I was in room 416 the swimming pool was right behind my room but had to go all around the apartment just to get to it today was a gate and the patio fence I could have walked straight from my room to the pool
Dave
May 13, 2018
Very disappointed
We will not be back. The only good thing about our trip was the room and the trail ride
Meems
May 6, 2018
Worst hotel ever
45 minute line to check-in. Ridiculous. Then go to a different desk to "get my free parking pass" for the stay. Wait in another line there for 15 minutes. Only to find out that they use the "parking pass" excuse to sell you on attending a time-share presentation!! So after we drove onto the property it was 1 hour and 10 minutes until we got to our room! Need to stay a little longer because of your schedule? Nope, the front desk can't do it! "You'll need to go online to do that and you'll probably have to check into a different room." OH YEAH...and then if that's not bad enough..."you'll need to go to the front desk early the next morning and RE-CHECK-IN!!! Yes, you read that right! This is the absolute worst hotel I've ever experienced. Customer service is NON-EXISTENT. The girls who work in the Subway/Pizza place in the water park are so inadequate and lazy, they have NO DESIRE TO BE THERE and if you order food it is a HORRIBLE INCONVENIENCE for them! Do NOT go to this hotel! You'll leave feeling completely abused. If THEY PAID ME, and gave me a FREE ROOM, I'd still not return. Nor would other members of my family.
No, I do not recommend this property.
2203chris
April 27, 2018
Stop over
On route from DFW to IAH we like Holiday Inn Club Vacation hotels although the was a quick overnight stop to check out the location we found the room that we were in needed renovation very tired. Property very rustic grounds very nice not much outside space by your room don't think it's for us anymore than a night or two.
Yes, I recommend this property.
Drake
April 22, 2018
Great hotel
Wonderful stay!!! Timeshare presentation horrible and pushy!!! Didn’t receive free gift after three hours
Yes, I recommend this property.
Momof2preciousgirls
April 15, 2018
Spring break
It was the end of my 8 year old daughters spring break and we hadn’t gotten to do anything bc of her daddy having to work all week so we heard about this place and she absolutely loved it her and her 2 year old sister. She said it was the best spring break ever. The waterpark was a blast perfect for our little family and the jacuzzi tub i think they had just as much fun in it lol great little get away
Yes, I recommend this property.
Meek83
April 15, 2018
Great Stay
This was a great stay. The kids loved the activity center and of course the water park.Will definitely be back.
Yes, I recommend this property.
Dixon2018
March 30, 2018
Beautiful property, fun place
Relaxing atmosphere, fun fishing, beautiful pool and hot tub, I would love to bring my grand kids to enjoy the indoor water park and movie theater. We could spend the whole week here on our vacation and have fun renting water skis and and not be far from home.
Yes, I recommend this property.
cm04
April 1, 2018
Outdated rooms
Rooms are probably 1980's. Need remodel. Whats up with the toilet inside the bedroom?
Yes, I recommend this property.
Ted m
March 25, 2018
Living quarters
Living quarters Where are uniquely designed iand comfortable
Yes, I recommend this property.