South Beach ResortRental Guest Reviews

Ocean

Everything was great except for the pressure to attend "update meeting"

Great point redemption value

I redeemed this stay with points and it's a great value.

GREAT I LOVE THE SERVICE AND LOCATION OF RESORT

OVER CHARGED AT CHECKOUT BUT THEY CORRECTED IT GREAT I LOVE THE SERVICE AND LOCATION OF RESORT

Good sleep, roomy unit

Nothing negative to say. Check-in was a positive experience. Greeted promptly, no hard-sell time share experience. One bedroom unit was roomy and comfortable. Only thing to complain about might be the intrusion of ongoing construction vehicles and equipment. Not much noise, however. The proximity of the airport might be a complaint for some be seemed to be only minor inconvenience. We visited in mid February so not a whole lot going on except golf. The Beach front facility and beach access would be a real asset in warmer weather.

Great view, comfortable bed,and great shops near by

I loved every bit of this hotel. We enjoyed it so much that we are planning another trip here soon. They welcome you with open arms and cater to your every need. Thank you for the great hospitality.

The Best Myrtle Beach Experience

We have been to the resort several times and really love it. You leave the hustle and bustle of the beach crowd in your own sanctuary. The beach house is fantastic. So you get the beach and tranquility all in one package. It's location is very close to shopping and restaurants. We particularly enjoy the state park only a couple of miles down the road.

South Beach Resort Stay

Great location at South Myrtle Beach SC. Always enjoy our stay here even in the Winter. Excellent accommodations

Unplug the room phones. They will wake you

These people woke my family three times between 9 AM and 11 AM with phone calls to the room hounding us about looking at a time share. When I told them that I was not interested and that they had awoken me they didn't care. They continued with their sales spiel. Their response to my telling them that I was not interested was "not even for $200.00". NO! Not even for $2,000.00 is my response. If I was interested in a time share I would have made that known at check in. Also there was black mold and mildew on the shower door and threshold. There was also someone else's trash in the trash can when we arrived. I guess the maid staff missed it when they cleaned prior to our arrival. Not what I would expect from any reasonably nice resort.

Highly recommend

We we're going to stay a few nights here in Myrtle Beach. Unfortunately our vacation got cut short. However the stay was amazing the hotel is beyond belief amazing. Even the staff, they had a new guy at the desk still did everything in his power to help out the manager was available and walked him through everything. Friendly staff clean hotel. They have a vacation center and a concierge all to help you. We will be back for a longer stay!

TIME SHARE SALES PITCH NIGHTMARE

My husband and I have traveled to several Holiday Inns over the past several years and have almost always had very good experiences in them. Not this past weekend! I reserved a “1 Queen Bed Studio” at the Holiday Inn South Beach Resort in Myrtle Beach, SC through my IHG Rewards Club membership; I am a Gold Card Club member. We arrived to check in at roughly 5 p.m. We checked in and were welcomed as IHG Gold Club members. The gentleman at the front desk, Ryan, said that he would make our room keys but we would have to walk across the lobby to the other desk to get our parking pass for our car. Little did we know what that walk would entail. We were hit with a sales pitch from the woman at that desk (who had a very strong Massachusetts accent) for buying one of their time shares at that facility. If we would just schedule a meeting with the sales folks to hear their presentation, they would give us $125 for a meal on them. This “resort” is at the far end of Myrtle Beach and away from everything – shopping, restaurants, attractions and across a busy highway from the ocean. There is a golf course next door but that is it. All we wanted after traveling all day was our parking pass and to go to our room. We finally had to be quite blunt with Miss Massachusetts and tell her that we definitely were not interested. I felt like I was being held hostage somewhere. We finally got our pass and went to the car to drive over to our room. The room that we were assigned was not a “1 Queen Bed Studio” as I had reserved; it was a “King, 2 Bedroom.” I made sure when we checked out that we were not charged for that type instead. It was very nice but much more than we really needed or wanted with a 1 King Bed, full bath and shower as well as a 1 Queen Bed and an adjoining bath with tub, full kitchen, nice seating area with dining table and chairs and a nice screened balcony that faced lots of other similar units. When I took a shower that night, I found black mold in the shower and there was also some on the tub plumbing which means neither had been used in a while. We decided that this unit had not been purchased or leased recently so that is why we were booked there. Also on my IHG Club preferences, I have asked to have rooms away from the elevator. This unit was directly across from the elevator. Thankfully, it was quiet so that was not a problem. The next day around 10 a.m., we received a phone call from someone named Sean at the sales desk asking if there was anything that he could do for us, did we have plans for our stay, would we like to go to a show or out to dinner, etc.? I quickly told him that we already had plans which we did. He kept trying to get me to listen to another sales pitch, get a complimentary gift from them if I would just schedule a time to meet with them. I ended up hanging up on him because he would not take “NO” for an answer. Then another person called and left a message on the room phone message center trying to get us to meet with them again. This was a ridiculous, aggravating trip when we were supposed to be on vacation and relaxing. I work hard every day and my husband was recovering from an automobile accident. We did not need this harassment. We will never ever stay in this Holiday Inn again and I will be very careful where I make reservations from now on. If I had read the reviews carefully for this one, I would have seen that the sales pitch is a frequent occurrence.