South Beach ResortRental Guest Reviews

Get family resort

Nice place to vacation and privacy from other hotels

Spacious and clean room, fun pool area.

The 1 bedroom suite we had was very comfortable and clean. It had everything we needed and plenty of space to spread out which is nice for a longer stay. The screened balcony was pleasant. The pool and lazy rivers were fun and well heated making swimming comfortable even though the weather was chilly. It was just a short walk to the beach and we enjoyed the games they had at the beach house.

Great place to stay

This was an excellent play to stay. The staff was wonderful and it had plenty to do. Even though it was booked for spring break, between all the different pools and activities, it didn't seem that crowded. The staff was very helpful and seemed eager to help. Food was less expensive at the pool by check in than by pool side bar - and choices were limited, However, the drinks were excellent and the hotel was close to many restaurants and other available activities. Great place to stay with lots of activities for kids. They keep the grounds and rooms very clean. Just be aware that their is no maid service, instead they have a washer and dryer for you to wash your own towels and sheets.

Good getaway

Had a great family getaway, but was expecting to be directly on the beach. Amenities are great, but toiletries are difficult to get a hold of.

Not very good

Spire Elite member, stay with the chain often. Pools kinda dirty, booked a room for points, 2 adults, 2 children, sofa bed actually laid on our bed when opened up? Really? Booked a room for 4, has 2 chairs to sit on, subpar, stayed in better HIEs before. Wasted points in my view. Live and learn

Spring Break

Other than the bar and lack of dining opportunities it was perfect.

Clean and comfortable...great value!

Reasonably priced, clean and comfortable rooms, will. definitely be back!

Nice vacation stay

Staff very nice and helpful comfortable beds exceptionally clean grounds and facility needs more handicapped parking

High Expectations/Low Reality

I found this hotel very nice on the outside but inside unwelcoming and feeling rushed to leave. As I checked in I was told repeatedly how my room was needed in the coming days. Also there were cleaning supplies left in the kitchen and also the bathroom. The shower head was leaking and loose and would not stay in straight. As a Spire Elite member I was greeted without reconigition. I asked if there were any upgrades available I was rudely told no. As a loyal member this was a very disappointing stay.

Mold in bathroom and services not available.

Recently stayed at the vacations. The layout of everything was great but the bathroom had mold in it upon arrival and hair and dirt on the bathroom floor. Called the front desk to have them come clean the bathroom and was cut off on the phone and was told they would be up to clean it. If they came to clean it while we were gone we sure couldn’t tell. The bathroom had mold in the shower our whole stay. It sounded like their was elephants roaming in the room above us all week from about 7am-10pm. Also, when booking online we were under the assumptions the bar and pools would be open. Only one pool was open and the bar was not. Would not of booked if we would of known the tiki bar was not open. Pros: layout of hotel and rooms. Cons: dirty bathroom, tiki bar closed (not communicated before booking), loud room above us, renovations done poorly (putty on the walls, paint on the bathtub, tape on the doors etc) Would not personally recommend our experience to anyone.