Panama City Beach ResortRental Guest Reviews

Horrible/Rude customer service

We stayed here for two nights. The morning after the first night was horrible. We was woke up at 10:00am with pounding on the door, like there was a fire or something. I ran to the door and was told I needed to get out of the room immediately. The phone was ringing off the hook as well. I answered the phone and was rudely to to get out of the room immediately that check out was at 10:00am. I went down to office and proved that I had a reservation for two nights. Management in the office acted like it never happed and this was normal business. Upper Management would not return my call. Completely and utterly unacceptable and disappointing to say the least.

Excellent Stay

We took our 8 month old daughter on her first beach trip and stayed here. While the rooms are on the older side, you can tell the staff makes the most out of it and keeps everything looking clean and welcoming. The king bed was so comfortable and the balcony view was incredible. The hotel was right on the beach. We will certainly be back.

Loved the balcony

We loved the view from the balcony. We had coffee on the balcony every morning, and watched the sunset every evening. The gulf was particularly beautiful this time of year in August. We will return, and just booked another stay for next year.

Very comfortable rooms

We loved the size and amenities in our one- and two-bedroom "villas." They were very comfortable and well-stocked with utensils, plates, bottle and can openers. We loved our suites! Just one tiny note that the ceiling fans were a little dirty and droopy. I imagine it's hard to keep them perfectly fresh because of the humidity in Florida. This isn't a big deal, as the rest of the rooms were immaculate!

Great stay at a great hotel!

We had a great one-night stay at the Holiday Inn Vacation Club! The location is perfect, directly on the beach. The villa was fantastic, featuring a full kitchen, living room and dining area. We also had a balcony that faced the beach and we enjoyed sitting out there having our coffee, relaxing, and watching the waves. The staff were all excellent, so warm and kind and friendly. Our only regret was not being able to stay longer! We will definitely be back!

Great value

Great value , great experience , spacious room . Welcoming hosts .

great beach front condo

super clean, great view, easy parking, easy checking, wristband keys made it simple

Great Beach and Location

Condo was clean and well maintained. Great location.

Beach getaway

The hotel location was awesome. It is right on the beach, never have I been closer in a Hotel. The room was huge with a separate bedroom and sofa bed. The bathroom was big with a jetted tub and shower with constant hot water. the sink area and mirrors was big especially with three women. The only downfall was bed were not comfortable but the location and size of the room helped. Nice balcony and the complete kitchen was great. Will stay here again./

Awesome view and comfy

Beautiful place awesome view good with family and grandkids