Orange Lake ResortRental Guest Reviews

Fun Family Location

The 2 Queen Bed Suit was very spacious. We enjoyed the beach and pool area, as well as the arcade!

excellent

We love being in this excellent resort is resort to family, for couples on honeymoon and romantic couples. Vomos well catered for everyone and we want to return soon. Our gratitude to all our friends in Brazil will like very much could be this beautiful encatador Resort

Great for a family

We really enjoyed our stay and ill definitely be back.

Room and service

The room was exelent and very clean everything was in order , the services was ok but i think it can be better.

Can't go wrong

Floating rivers, heated pools, huge condo's, boat rental, jet ski rental, indoor play house..... I took the whole family and not once did they even ask about going to the parks-that's how much stuff there is to do at this place. We were down here for a soccer tournament so didn't have a full free day where it made sense to spend a lot of money going to the parks for half a day (spend $100/personfor four hours?-I have a hard time doing that). We wanted a place that once we got back from the soccer fields we didn't need to go anywhere. This was the spot. We share a three bedroom with friends and there was more than enough room....

Spacious rooms; Hard sell staff

We often stay in timeshares for their spaciousness, but do not own one by choice. The rooms were very comfortable and spacious and met our expectations. The pools and health clubs were top notch! Cautions: 1. the staff puts a HARD sell on non-owners, with some blatant dishonesty. We had not encountered anything like this in our other timeshare stays, so were caught off-guard. 2. our studio room (non-villa) had ants when we left some boxed (not sealed) food out on the counter. Keep your food sealed or in the fridge.

had a great...

Check in was a breeze, front desk staff were very friendly and helpful. Right after checkout they brought me to the side counter and wanted me to take part in the "time share" offers and meetings. Right away I explained that we were only here for a few days, just rest and relaxation and were not interested in the time share stuff. They politely thanked me for my time and that was that. The villa was excellent, all the space we needed. Grocery store near by let us stock up on snacks and breakfast items. Lunches and dinners were out at the theme parks. The villa was already stocked with shampoo/conditioner/soaps/toilet paper/ etc as well as all the kitchen odds and ends you would expect. There was no maid service for the 5 day stay but there is a washer and dryer if you need. We put out garbage 2 of the days and it was gone by the time we got back to villa in evenings. There was daily telephone calls and messages regarding the time share meetings despite us having told main office that we were not interested. Most calls were late day and we were away but the first day they called early and woke everyone in the villa. The pools were great, not crowded and neat and tidy. Pool temeperatures were fantastic for January. Next time a group of friends are together in Orlando we will stay here again. As for location... it is VERY close to everything Disney but it is a bit of a drive to Universal, Florida Mall, Seaworld, etc.

Very comfortable beds.

Beautiful resort with so much things to offer. Three different pool areas, four golf courses, restaurants, tennis courts, trails, arcade, kids activities. I had a reunion with my sister and her family. I stayed on a regular room with a small kitchen, table and chairs. Very confortable and convinient. My sister stayed in the villa apartment. It was wonderful and spacious. Two bedrooms, two baths, full kitchen, living room/dinning room and patio. I was very pleased with the stay and prices.

A really nice resort... except for the buzzards & sales reps

The room was great, but the stay was brought down by the sales pitches to buy a time share and the buzzards! We came to Kissimmee for non-theme park activities. The check-in process was considerably longer than it should be with my Priority Club info attached to the reservation. I think that was because I was being prepared for the hand-off to the first of a few time-share sales pitches. After the hand-off, I was escorted to another desk for the pitch. I had an easier experience as I was asked to confirm tour times, but the other family hadn't arrived, so I couldn't confirm our schedule. We had one other pitch, when I answered the phone, but again I couldn't confirm a time with them. After that, the key was to avoid answering the phone or contact with resort staff. The buzzards on the top of our building and on the course (dozens) in the East Village was a let down. I don't know if Disney has some magical buzzard shield that keeps them on HI's property. During the day time, the smell was quite hard to take. We couldn't enjoy the balcony because of the smell. Take a look on Google Earth and you'll see what I mean! The room itself was very nice. It was quite comfortable for two families. We had plenty of space to enjoy ourselves, without feeling crowded. The space was very refreshing compared to the hotels rooms others in our group were dealing with at other locations in the area. I would probably stay at the resort again, now that I know how to avoid the high pressure sales pitches. The buzzards aren't pleasant, but when you're inside the room, you don't know they're there. Just don't step on the balcony!

A COMPLETE DISASTER!

On the very first day we arrived, my two year old son got locked in the main room, I do not want to bother everyone with details, just thinking of them makes me cringe!, all I can say is that their response to the matter left a lot to be desired! I was threatened by the Security officer, the main office sent, when I very worried, started asking her to do something, since my son's life could be in danger, (he was locked and got his hands on our the emergency medicine bag and was openning them). We had already waited over more than 20 minutes at that moment for the "Engineering Person in charge" to appear with a key! and said that, if they did not do anything, I was going to bust the door!. The person showed up in more than 35 minutes after first making them aware of the situation. Their regard for my son's well being, compared to a door, was all it took for me to know, their priorities!. After that, we were called every single day and they would not stop harrasing us about going to a meeting with the time sharing personnel, even after we said we were not interested!. Not one cleanning person showed her face during the entire stay!, when asked when they were going to come, we were informed that they did not clean!. The villa was another matter, appliances that were busted, or did not work properly, for example, toaster was busted and would only burn the bread, the TV in the main room was bad, it seem like the reception on the main screen was burned or busted, the drawers on the dresser in the main room had 2 drawers that were shut and would not open, the drain in the main bathroom seemed to be clogged up, in all, the place is a mess!, very bad upkeep, specially for a place that should be consider in all accounts new!. About the personnel, right after the incident with the security officer, it took me over 45 minutes to get a hold of a manager, in order to complain about the incident, and all I got was a very poor appology!. Good luck!, because I will not be going to your hotel again!