Orange Lake ResortRental Guest Reviews

Beautiful Property Subpar Food Not Cognizant of Guest Time

The property is beautiful, spacious and clean. The check in process takes too much time with an hour plus to check in, going from one desk to another. The food used to be excellent, however as of this month it was not good. The pool deck window restaurant along with the restaurant left a lot to be desired. The front desk did not take care of billing issues as promised and it was a headache and more time wasted to get sorted. I cannot with good conscience recommend this property to clients at this time.

Great Value

The cost was very reasonable between the four of us on a girls weekend trip. The pool and lazy river would have been wonderful if the weather cooperated, but it ended up being cold. The grounds were beautiful. I didn't care for the bed in my room or the food at the restaurant. Things also didn't seem to be open in the stated hours. Overall it was a nice place.

Great vacation

Overall we love Orange lake always have a few minor kinks. For the most part they handle. We have been coming to this location for at least 7 years. The only issue is alway getting the correct People to talk to in any given situation. But once u do it’s usually handled. We are now owners and I feel that the only issue I have. Is talking to the right department without get passed around

Decline the "Tour"

On arrival, they will offer your family a 90-minute "tour of the resort" and "your kids will love it". This is a complete lie. What you are being signed up for is a 3+ hour aggressive time-share presentation. If you decline to go through with it, you will charged $50. Against my better judgment, I decided to go - as a learning experience. The salespersons starts by loading you into a golf cart a mile from your car, and entrapping you and your family into a sales office, unable to leave. After 90 minutes, I told the aggressive sales team that "I will not be buying, and I want to leave" but was made to stay for nearly three hours. They gave my three kids juice and told them to wait at a table close by. It was awful. Several times, they offered us a rather ridiculous "deal" - just give them $50,000 USD and you can stay here as an owner!" But you must sign on now. And watch an 8 minute propaganda video. The whole experience was ridiculous, tenuous, and shameful. My family were eventually abandoned, and left to catch a bus back to our car.

Orange Lake Always Delivers on Quality and Experience

We've been coming to Orange Lake for nearly 40 years. The quality of service and amenities are exceptional. This trip was a one night stay following a cruise . . .and the three bedroom, three bath condo was cheaper than renting three separate hotel rooms for me and my guests as we stayed a day to enjoy Disney's Magical Kingdom. As an owner at Orange Lake, I visit the resort often. The proximity to Disney and other attractions and the amenities to keep the family busy on the non-park days make this property an exceptional value.

Great locations

Thanks for everything the location and staff is great I haven't had any big problems this this location. Also I wish the place had take pets

Better than expected

What an incredible experience. We were in town for a wedding and looking for accommodations that would offer something to keep our 9 year old entertained on property. This spot knocked it out of the park. The unit was clean comfortable and well appointed. More spacious then I anticipated it to be. There was SO much for our son to do. From mini golf to ziplining to swimming in the lazy River there were plenty of opportunities to work off some energy. Every encounter with the staff was pleasant. The staff took their time explaining everything to us as we had never stayed here before and were looking to maximize the fun in the short time we were there. The shuttle couldn't have been easier to use and the driver was so nice. Our son played bingo and participated in a video game tournament. The staff that ran the activities was fun and entertaining. Will definitely look into this property again should we come back to the area.

Rest and Relaxation

The villa updates were very nice. I was able to rest and relax.

Great rooms and facilities

The 2 bedroom suites are large, comfortable, and close to golf, tennis, pickleball, and the pools.

Great room and good amenities

Our family stay for the weekend the kids absolutely love the pool and the rooms are clean and the staffs are friendly. The amenities of this location are more than we expected. We have a wonderful time while we stayed here.