Orange Lake ResortRental Guest Reviews

Great resort and excellent customer service!

This was our first stay at Orange Lake, and we were so pleasantly surprised with the many amenities and the high quality of accommodations. The most impressive aspect was the friendliness and courtesy of the entire staff - from the excellent front desk staff at check-in to the maintenance staff and all other resort services - such as golf, pool staff and others.

Great Staff and Terrific Amenities

This is the third time we have stayed at this property. We brought our grandchildren and had a wonderful time. They love the pools, slides and lazy river. There are so many things to do on the property, we had a hard time convincing them to go to a couple of the parks. The staff are so friendly and extremely helpful! We were in a 2BD/2BA Villa in the River Island area. We had a fabulous time, we will be back!

Stayed and Played

came to relax and had so much fun we will come back for years to come

Great friendly staff

highly recommended staff went above and beyond plenty to keep the kids and everyone happy

Great vacation place

This is a beautiful place for a family vacation. We stayed here May/June 2014, after a recommendation from my cousin, who owns a time share here. We stayed in a one bedroom apartment for 2 nights and a 2 bedroom villa for 3 nights. Both were very nice, roomy, comfortable and quiet. There is a lot to do on-site, plenty of restaurants on-site and everything you need except toiletries and food. All the pools, I think there are 7 or 8, and the lazy river are free, but you do have to pay $9 to rent an inflated tube. The "hippo" an inflated water slide is fun, but this is also $9. You can buy a fun pass for $45 per person if you want to play golf, miniature golf, and all the other things I mentioned. The pass is good for 7 days. If you are willing to listen to the sales pitch to buy into the resort, you can get a deal on the passes, but this is a high pressure sale. I believe we said NO about 20 times. Regardless, this is a quiet, vacation spot. Even though there are hundreds of villas, apartments and houses, it does not seem crowded. We really liked it and would definitely go again. We were glad to learn that there are other like resorts in other areas of the United States and in other countries too. There are also many other stores, restaurants and places to do things close to the resort as well, even Disney, Universal, Sea World and Busch Gardens.

Great for family vacations!

Great resort - lots to do! This resort is perfect for a family vacation.

above the rest

We had passed by this place couple of times and thought it would be too expensive to stay at. Wrong. Very reasonable for what you get. Had couple of minor maintenance problems and they were corrected immediately. Had a IT problem and they were on it. Great service. Beautiful grounds. Deer came out of the woods to feed right by the road. Only bad thing is the 4 pm check in because we are always there early.

telphone wake up call

We had trouble with wake up call two days in a row. On the third day I called front desk who informed me that they did make the call. I requested they try calling me to verify the phone worked which it did not. Front desk stated they would put in a work order. This was at approx. 5:30 pm. I related to them that I had an early morning flight and needed the call to assure myself of getting to the airport on time. I did not hear back from them until I was woken at 10pm by service personal who looked at phone determined they had to replace them as all appeared to work except the actual ringing of phone. They informed my they would replace them in the morning which did me no good as I needed to leave at 4am.

NOT IMPRESSED

JUST NOT IMPRESSED !!! CHECK-IN TOOK ALMOST AN HOUR STANDING IN LINE . MAYBE YOU ALL SHOULD HAVE NUMBERED TICKETS LIKE THE DELI DEPT AT THE MARKET AND LET FOLK WALK AROUND OR SOMETHING OF THAT SORT. NO LATE CHECK OUTS AT ALL.......SO IM ON VACATION WITH MY 5 CHILDREN AND YOU ARE VERY IMPERATIVE THAT I LEAVE BY 10AM AND NO LATER ??? SO I HAVE TO BATHE AND FEED MY LITTLE ONES AFTER A LONG NIGHT OF TRYING TO ENJOY OURSELVES ...YEAH RIGHT ...WHY NOT A NOON CHECK OUT?? I COULDNT CHECK IN UNTIL AFTER 4PM ....SORRY FOR THE RANT BUT IM JUST NOT IMPRESSED

Great

We had a great time!!!!!!!!!!! please keep up the good work we will be back next year.