Mount Ascutney ResortRental Guest Reviews

Very comfortable, roomy, updated and clean.

Excellent value for price paid. Was expecting a small kitchenette and actually was a full condo style room. Modern, updated and clean. Bed very comfortable, however, room so small that it was a tight squeeze for 2nd person to get around to other side of bed. Furniture too big for the room. Bathroom adequate but also small and tight. The only downside is, we were not informed that it is not like a hotel with cleaning services everyday and fresh towels everyday. We had to request a towel each and every day and go to the front desk for them and take out our own trash - not a big deal, but a little weird for such a nice place? We were told it was a time-share turned hotel without the daily maid service.

Beautiful facility,remote area,very nice front desk staff but horrible housekeeping and bar staff

Beautiful facility but in very remote area! Housekeeping horrible...wet towel, only 1 use of toilet paper left in room when we arrived. Left 2messages on housekeeping ANSWER machine for toilet paper..called front desk...no paper after his request...drove to front desk and finally after day of sightseeing we had 2 rolls outside our door....the day after we arrived! Went to bar for drinks since advertised live music....drove over and was never waited on! After several attempts, left. I have to say Julia at registration was very very nice, friendly , professional as was man there next day. It's a shame that the management allows such poor service at such a beautiful place.

One night as an owner at Mt. Ascutney

My wife and I are owners at Orange Lake and had the opportunity to spend one night at Mt. Ascutney. I booked a 1 BR unit about a week before our arrival. We arrived quite late and our first question was where we could get some dinner. As it was 10 minutes before closing the front desk suggested we go have dinner first and then register. Good advice because there is nothing else around! We ate at Browns Tavern right there in the main building. Bar tender, Ken, was very friendly and ordered our food promptly. We enjoyed our sandwiches and cocktails while listening to live entertainment that was in the establishment. Afterwards we checked in to a 1 BR unit. The unit was very nice and well appointed. We found it odd that they had such a large chest of drawers in the bedroom. This left little room between the end of the bed and the chest - and if the drawers were open, forget it. Not a big deal, just a little odd. The bathroom was nice and clean but pretty small. I don't think HICV can do much about that, just an observation (we are used to more space at Orange Lake). It would be nice if there was a separate switch for the light and the fan. As we toured the property the next day, we found all the staff to be very friendly and enthusiastic about all the upgrades that are being made at the resort. We learned that the Mt. Ascutney ski area is owned by another entity and is currently not open for business. That has not affected the resort's occupancy though because there are several other ski areas nearby. We were told that the resort has been busy all summer. We made the trip so we could enjoy the fall foliage in Vermont and were not disappointed. We will be back again and would recommend it others.

Fall visit

Stayed in a one bedroom villa. 10/1-10/5. it was clean and comfortable. It was also on the first floor.This was our second time at ascutney. The staff as always, were very friendly and helpfull. We did have a problem for two days of our stay with the people in the villa above us. They had several children with them. They would go out on the deck at about 7 am. every morning and shout. After that it seemed like they were practicing gymnastics for acouple of hours. I can't blame the folks at ascutney for the poor manners of there guests. Next time I will only stay in a villa on the top floor like our first time there. Aside from the rude guests we had a wonderful time.

Great service and great value

This was the best stay on our 2 week trip. Jay at the front desk was amazing. The room was beautiful. The only complaint is that the bathrooms were small.

small room, no service

My husband and I stayed here for the VT 50 race. The room was extremely small and had a sloped ceiling. My husband would have hit his head getting out of bad and I couldn't stand up straight to get around the end of the bed. The bathroom was also uncomfortably small. This might have been fine had we been told in advance that we were paying for a miniature room. I may have stated at the time I reserved the room that we didn't need new sheets on the second day. I think that is wasteful for a 2 night stay but we received no housekeeping services at all. The trash was not taken and the coffee supplies were not replenished. We did call and ask for coffee twice before someone came up with coffee but no cups. These are beautiful buildings in a beautiful place but, overall, I was disappointed.

Fall foliage and covered bridge trip

A central location for visiting attractions of New Hampshire in the fall. We were given our requested first floor rooms and everything was superb. Staff was extremely helpful and the grounds lovely. This is a gem.

Comfortable and clean.

Five girls on a girls weekend. Nice to have the opportunity to spend time together where we could have room to spread out.. Kitchen came in handy. Overall it was economical when split among the five of us and comfortable.

DONT STAY HERE!!!!

we were pleased when we arrived at the "resort" but as soon as we needed to make contact with any of the front desk staff or even the manager we were very unpleased. our first night stay was very uncomfortable because it was 85 degrees in our room, in August and the next night they switched us and it was all downhill from there. We waited till our new room was available and we moved into it, put our bags down and left for the day. mind you the maid was still in the room. we came back and noticed a huge bag of my family of 5 dirty clothes were no where to be found! i contacted the manager and he informed me that he "trusted" his staff and that he was sorry for the inconvenience and the best he could do was give me directions to the closest walmart!!!! i was appalled! Do not stay here, unless you think its ok for maids to come into your room and touch your stuff BEWARE!!!

Super value and a little imperfection

I first did not believe the prices listed on HIG web page compared to what they said about the resort, the room and the amenities, etc. We (a family of 4) were vacationers, not time-share owners. We ultimately did pay just the price offered on their web page plus tax. Nothing additional. It was super value for our stay. We were put in a standard room connected to a one-bedroom suite on the second floor in a building next to the club vacation main building. That made for a two-bedroom suite with a master bedroom with its own bath. Spacious for 4. There was no elevator. Front desk offered to send people to help with getting things upstairs. We managed well ourselves. The corridor and the room smelled FRESH. I did smell other people's cooking in the morning. But when we arrived, our room was absolutely odorless. The corridor smelled as if there were no kitchens at all in the rooms. It remained odorless saved for meal time. Housekeeping truly did a super job in this aspect. This came with a toll though. We arrived around 3:45 pm for a 4:00 pm check-in. We waited for housekeeping to finish their work till around 5:15 pm. To be frank though, to get what we got at the price we paid -- it was well worth the waiting. It sounded like full-house the days we stayed. We did not have fresh sheets for the mattress and for shielding the blanket for the sofabed. It was quickly delivered after we had asked for them. We were greeted and asked about our stay in the morning by cheerful staff. There was a raisin left underneath a cushion on the sofabed. I don't think that warranted taking points off cleanliness though. No problem at all with internet connection. I spent the time waiting for check-in checking out nearby eateries on the PC provided on the mezzanine floor above the lobby. There are a number of affordable eateries within close distances. And the savings pocketed in the stay allowed for more sampling of these. The kitchen was truly full - with real electric stoves and oven, not a toaster oven - and "full" down to measuring cup and spoons, a blender, a large plastic pitcher, manual whisker and can opener. If you forget anything, there is a Price Chopper within 3 or 4 miles. They have stainless steel pot and saucepans but the two pans they offered were non-stick telfon. They provided dishwasher detergent. There was no pot-holders. If there is heavy cutting to do, you may have to bring your own cutting board. There is a laundry room on the first floor. We didn't hear or smell washing/drying going on when we passed by. We didn't use that but the manager said it is free on an email exchange.