Villa & Property Information

We’ve stocked your villa with helpful housekeeping tools for you to tidy up as you need and a supply of fresh towels for your stay. We’re happy to exchange your used towels for fresh ones or lend a hand with light and full professional housekeeping services for a nominal fee. If your stay extends 10 days or more, your first light cleaning service is complimentary. Signature Collection guests staying 5 nights or more receive a complimentary light clean and towel refresh.

Call Resort Services at (321) 799-4900 for more details and to schedule your service.

Signature Collection guests enjoy personalized concierge services to assist with a vast assortment of requests. Call the Concierge to arrange onsite services, offsite excursions, dinner reservations, special requests and more.

Traveling with a few extra guests? Your sofa pulls out to a bed that fits two. Your closet has a set of blankets and sheets for it, as well as alternative pillows that may be more to your liking.

Baby cribs and high chairs are available, based on availability. Call Resort Services at (321) 799-4900 and we’ll be happy to bring one up for you.

Simply tie your trash bag and place it in the trash chute located on your floor. Please remember to empty your trash before checking out.

Other ways to help:

• The resort recycles key cards. We would appreciate you returning them to the Front Desk when checking out. The Front Desk is open 7 a.m. to 11 p.m.
• We recommend setting your thermostat to 74 degrees Fahrenheit (23º C) in the summer and 68 degrees Fahrenheit (20º C) in the winter to help conserve energy.
• Close windows and doors when using the AC or heat.
• Turn off lights when leaving your villa.
  
  

Clean the World:
Clean the World (cleantheworld.org) recycles gently used soap and bath products to donate to impoverished people around the world. You can help by leaving these products behind when checking out. Housekeeping will collect and donate them to the charity for you.

Relax and enjoy the evening. Quiet hours are in effect nightly from 10 p.m. to 9 a.m.

We register all unclaimed guest items we find with the service Chargerback. This makes it easier to match your lost item with you, even after you get home.

As soon as you discover you’re missing something, contact Resort Services at (321) 799-4900. We’ll be happy to search the website for your item, and if it’s not there, we’ll input your information. Or register yourself at chargerback.com.

You’ll be emailed to arrange shipping if your item turns up after you return home.

Complimentary computers with internet and printer access are available in the lobby for guest use.

This comprises all smoking items, including e-cigarettes and vapor products. You may smoke on your balcony, patio or porch as well as in the seating area on the street side of the tiki bar by building 1, and outside the tiki bar at the parking lot entrance. However, please close the door to prevent smoke from entering the villa and dispose of your cigarettes properly. Remember, smoking is not allowed inside your villa. Violations will result in a $250 cleaning charge on your account.

Just a few quick safety reminders for your visit:

• Take the time to find the exits and count the number of doors between your villa and the exit.
• Keep your key card by your bed and take it with you if there is a fire.
• If the alarm sounds, leave right away, closing all doors behind you. Use the stairs—never elevators—during a fire.
• If you must escape through smoke, get low and go under the smoke to your exit.