Frequently Asked Questions

We’re thrilled to have you with us during this fun-filled time of year. The holidays are a popular time for travel, and we’re here to help you navigate it all with these pro tips. We thank you in advance for your patience and understanding.

Check-In Time: Check-in begins at 4:00 p.m. If you arrive earlier, feel free to dive into the joy of our resort amenities while we get your villa ready - there’s plenty to explore and enjoy.

Food & Beverage: Be sure to ask about special seasonal menu items. And, with the holiday season in full swing, we appreciate your extra patience at our onsite restaurants.

Medication: For your convenience, we’re happy to store critical items like medication in our refrigerators while you wait for your villa to be ready.

Check-in time is 4 p.m. with check-out at 10 a.m.

Walking from building 1 – Exit through the pool gate near the waterslide and follow the path under the boardwalk to the beach sign.

Walking from buildings 2 or 3 – Enter the boardwalk to the beach at the gate between the buildings.

Or take the guest tram and ask the driver to take you to the beach.

The resort does not provide cruise parking on site, but there are a few local places to park while you’re on a cruise, including Park Port Canaveral, Park N Cruise, Cruisetime Parking & Shuttle, Lots of Honor (call (866) 706-8999) and Canaveral Cruise Parking (call (888) 250-9102).

Yes, there are two outdoor pools at the resort.

Yes, the resort has the Cape Grill & Bar restaurant on site serving food and alcoholic beverages.

Yes, there is a fitness center in the main building of the resort.

No, unfortunately you can’t bring your pet to the resort. Only service animals are permitted at this time.

The beach is .02 miles from the Signature building and .04 miles from the main resort building.

Yes, beach umbrellas are available at the resort via a third-party rental.