Villages Resort at Lake PalestineRental Guest Reviews

Not clean

Very dirty hotel. We were not expecting this from a family friendly hotel. We enjoyed the hotel amenities, but couldn't get over the filth in our room. The shower curtain in our room was covered in mold. There was also mold along the side of the bath tub. Previous persons hair in shower. The base boards were filthy making me unable to let the baby crawl on the floor. The headboard was covered in dust making it impossible to lean against it and feed the baby. We did enjoy mini golf, the pool and the board games but the hotel room being this dirty makes us never want to return.

Decent weekend getaway for the kids

Overall the hotel is nice. The grounds seem to be slightly neglected and the staff seemed to be very stressed maybe understaffed and no desire to go above and beyond for any guests. The waterpark is nice if you use discounts otherwise its overpriced. Cell service is horrible and the WIFI is very spotty. The extra activities available are nice but they shut down some of the activities earlier than the times posted and no one was available to answer questions regarding the activities.

DIRTY

Very dirty hotel. We were not expecting this from a family friendly hotel. We enjoyed the hotel amenities, but couldn't get over the filth in our room. The shower curtain in our room was covered in mold. There was also mold along the side of the bath tub. Previous persons hair in shower. The base boards were filthy making me unable to let the baby crawl on the floor. The headboard was covered in dust making it impossible to lean against it and feed the baby. We did enjoy mini golf, the pool and the board games but the hotel room being this dirty makes us never want to return.

Nice rooms and comfortable beds

The Villages is a nice place to go for a family getaway. They have a lot of things for the family to do. The water park is fun for all kids ages. This is a great place to go and you do not have to spend a lot of money.

Not terrible for the price

We had to wait a while to check in because our room wasn't cleaned yet. When we were allowed to go, it still had sacks of laundry and trash piled in front of the door. Carpets were stained. Didn't feel very clean. Room was a nice size and appointed well (although dated). The pools were average. The mini golf turf was in pretty bad shape. Water Park access costs extra. It was in a nice location and the grounds were overall in good shape. For the money, it wasn't a bad place. I have stayed at other Holiday Inn Vacation places that were considerably nicer though.

Family get together

I planned this getaway for our family since our daughter was getting married in the area. We could have stayed at hotels in the chain closer to the venue but it also gave my wife and I a chance to use our week of vacation with the club resort for the first time since we have had it. To be honest the experience was ok but could have been much better. Like I said before now that I know the place I think we could have been better served if we would have stayed on the lake side and played in the lake.

Comfortable bed

The resort is beautiful. The kids enjoyed the activities. The beds were comfortable. The only issue we had was housekeeping. There were dirty underwear under the bed and the shower curtain had mold on it.

Overall great, loud neighbors

Very well kept property, my kids loved the waterpark, they are 3 and 6. Clean pools, security seen multiple times, we loved it! Our neighbors were very loud, which made sleep an issue, but we never brought it to anyone's attention, we just napped the next day. We aren't ones to complain, as they sounded like they were enjoying themselves. We loved the put put golf course as well as the beach are and marina. Overall it was a great experience and we will be returning in the future.

Friendly staff and clean

The staff was friendly, the pool areas and bathrooms were clean. Rooms are nice, towels could be upgraded to better quality and not so ruff but other than that over all decent stay!

Quick Getaway with the kids

Weekend getaway for Father's Day. Overall it was enjoyable even tho we had a few hiccups. Arrived at 4:30pm there was a long check in line but we managed to get to the front by 4:50pm which is good. Our room was not ready due to it still being cleaned. We hung out in the activities center for a hour and a half before we got the call that it was ready. We drove the mile to the room only to find out it was occupied. Drove back to check in and was assigned another room. Finally got settled in and went to enjoy the beautiful property and pool. At 1:45 am we realized there was no bedding for the sofa. Called the front desk and security answered. Explained the problem and he was happy to help. Bedding arrived at 2:30 am. The rest of the weekend went smoothly.