Orange Lake ResortRental Guest Reviews

Alittle Disapointed this visit

This is our third stay at Orange Lake Resort. This is the first time was a little disappointed. Stayed in West Village. Shows signs in the villas of neglected repairs. Had several issues and maintenance was right there to repair. Don't request the West Village. Being a Platinum Member I expected a villa with a view. Our villa was on the first floor with view of 12 air conditioners and out the front door large smelly garbage can by the elevator with people all night long talking loudly. Asked to change to another villa and was told unable to. Again along wait at check in and takes forever to check in. Clean rooms and all staff very professional. Would probably stay here again but request a different village and a villa not on the first floor

Relaxing spot with plenty of activities

Overall we enjoyed our stay alot at this resort, room was very comfortable and had all the options we were looking for, Washer/Dryer, full kitchen, screened in porch. They do hit you up for the timeshare tour at check in and if you are into this there are perks in participating, free or reduced cost within the resort. A simple no got us out of it so it wasn't a hard sell at check-in. Loved the Lazy river, 2 waterslides, mini golf, and the hippo inflatable slide, atmosphere and people were great and the kids loved it. Golf courses were very nice and prices seemed reasonable. Room did have some older furniture and overall could have been cleaner certainly but we were very comfortable. Really enjoyed our stay and will be going back at some point

Great location and great living space.

The family cannot wait to come back, best time ever.

Not a great place to stay

Long line at check in followed by high pressure sales pitch to attend a time share meeting. The room was nice and a good size, however walls were very thin and we could hear people next door loud and clear at 6 a.m.. The lazy river was very crowded and the people were rude and low class. I can only guess that they were offered discounted rooms for attending the time share meeting. For the amount we paid, I would have expected higher class, more polite guests.

You need to put more attention in your check in.

The unit was not ready when I got in. I asked for any solution immediately but nobody helped me.

two day get away

Kid friendly hotel and staff. we are staying here again on our next visit.

Cleanest resort ever stayed at.

We really enjoyed our stay at this resort. Everyone was so friendly. The room was spotlessly clean. We has everything we needed for our stay. We can't wait to go back there again. We are telling all our friends and family what a wonderful resort this is. You can all be very proud of this resort. Everyone we came in contact with, everyone, made us feel so welcome. It was like being home.

Bad service overall every department

I was dissatisfied with the quality of service. Waited two and half hours to check-in after the 4pm check-in time. Roaches were carried in a bag by a woman. The credit cards were mischarged three times Hidden fees

Great Vacation

Resort was beautiful and facilities were well maintained.

Loved the Villa!

Our 2B2B villa was great! It was clean and had everything we needed. It was also nice to have a screened in patio overlooking the lake. The resort pool with lazy river was also great! It is very family friendly and had plenty of things to do throughout the resort. The only thing that annoyed me was that on day of checkout the cleaning lady knocked on our door at 8AM asking when we were planning on checking out. I explained to her that we were still trying to pack and that we were told checkout was at 10AM. Another knock by the same person came at 9AM and 930AM. That really upset me b/c I feel that we paid good $$ to stay there and should not have anyone bugging us on when we are going to leave if we are allowed to stay until 10AM. Other then that, we had a good time at the resort and would return. If the same situation were to happen again with the cleaning crew, I think I would call a manager or perhaps consider not staying here anymore.