Orange Lake ResortRental Guest Reviews

Great Service

Very nice and comfortable. Affordable, good activities

resort

Children and my wife like this resort. We rented two bedroom villa. I highly recommend it.

some problems

This was the third staying at Orange Lake, the last time they couldn't find my reservation and when they finally did there was someone still in the condo, lucky they were not there when we walked in ! then they had to try to find another room . This time we made reservations in September direct with Orange lake for the west village, we told them we did not want to be at the lazy river area in the high rise, Guess where they put us when we got there? That's right lazy river in high rise. We fought and fought and the manager said it was only a request on my part. and nothing was available REALLY!! Then we were told we could stay there one night and they could move us the next day as long as we checked out by 10 again REALLY! so we agreed and they almost wanted to charge us a cleaning for one night !! but they did wave that fee. We will stay there again but hopefully in the future there won't be check in problems.

clean skip the hard sell

Nice place by frustrating at check-in, Hard sell on vacation package, very unprofessional sales staff.

resort

absolutely excellent. we have been visiting the resort for seven years and look forward to our next visit

not happy with my stay

The sales people are extremely pushy. The 90 minute tour took over 2 hours. Tried to order food from the on site restraunt and no one answered the phone for 20minutes. Had to load up my 2yr old daughter and 2.5yr old nephew and go off site to eat. No coffee in the room for the coffee pot. It was like previous guest had used it and housekeeping never replaced it. 27* outside the first night when we turned the heat on it smelled like vomit. These are just things that i can remember 2 weeks later. I complained to mgmt at check out and still no call back or contact. I WILL NOT STAY HERE NOR WILL I RECOMMED THIS FACILITY. OH BY THE WAY IM A PLATNIUM ELITE IHG MEMBER.

Love Orange Lake

WE are owners and had a lag day where we needs a single night stay. Staff at registration, Jackie and John-Gill, were so helpful and accommodating. Because of the busy Valentine's Day weekend, the "hotel" rooms were full and so we were upgraded to a lovely villa. We so appreciated the assistance!

Winter Stay

My family looking for a place to use that is secure with a very nice pool. We are not looking for a golf experience rather a clean safe environment. Overall we like the layout of the rooms.

All round "great"

This resort had something for ever family member. I've tried for a few years to book this resort. Well worth the wait.

Cool temperatures still a great place to be!

Warm water for playing in pools and golf available until late evening - who could ask for anything more!!