Desert Club ResortRental Guest Reviews

Comfortable bed

In answering the questions i was able to put my review in. If I add anymore information I would then be taking away from the questionnaire

Great service

My family and I love staying at the holiday inn the rooms are always clean bed is comfortable and the view we got this time was beautiful!

Good service

Maintenance provided good service and very quick in fixing the problem

Resort Review

Clean spacious rooms with comfortable beds. Several pools on the property with multiple seating for several guests! Activities are available on the property for guests to attend!

Great accommodations

Loved the property! The staff was great and Mike checked us in and had the best attitude and customer service. This is my third time staying at this location and I am never disappointed. I will return hopefully for a longer stay.

Great location, quiet

Only down fall, check in is 4 p.m. literally, check out 10 a.m., they want you out.

Our second stay

This was our second time staying here. Our room needed a deep cleaning and updating. It needed painting, small repairs, and better lighting. While we enjoyed the ease of check in/out, shaded covered parking that was easily accessible from our room, washer, dryer and kitchen, it still left a lot to be desired for the amount we paid for a week long stay. We had a first level room that was handicap accessible, but the shower situation was very frustrating. While we did not have anyone with a disability in our family, it seems that the flat shower that allowed too much water to spill into the whole bathroom, would be a hazard for someone with physical disabilities. We had to put multiple towels down to control the water. The floor throughout the unit was also very dirty. My children would have black feet on the bottom from walking barefoot. Overall, we appreciated the ease of access to the strip, the safe, secure and quiet of our stay, but there is a lot that can be improved. Not sure that we would stay again.

Great customer service

10 I give it this number because it’s the best place my family and I have stayed at.

First time stay

We enjoyed our villa with balcony. The space provide a sense of home after going out. Plenty of parking. Nice pools. Grills need to be serviced they work just not as they should. Check in should be on time not an hour and a half after arrival. This was the only area we had an issue. The staff was nice, spaces were clean, property felt safe, and we enjoyed our stay and would come again.

BAD EXPERIENCE BROKE A TOE

BROKE MY TOE GETTING OUT OF BED ON THE CORNER OF THE CLOSET BECAUSE IT STICKS OUT FROM THE THE WINDOW INTO THE ROOM AND THERE WAS VERY LITTLE CLEARANCE BETWEEN IT AND THE BED _18 INCHES. SECURITY CAME AND WROTE UP A REPORT AND ALSO AGREED VERY POOR DESIGN. COULD NOT GET THE FACILITY TO HELP ME GET TO A WALMART TO BUY CRUTCHES SO HAD TO TAKE AN UBER BOTH WAYS ON A BROKEN TOE . I MISS THE CONVENTION SHOW ENTIRELY THAT I CAME TO LAS VEGAS TO ATTEND BECAUSE I COULD NO LONGER WALK. SPENT THAT WHOLE DAY IN BED WITH MY FOOT ELEVATED AND ICE PACKS. MY TOE STILL HURTS AND IS LIMITED MY ABILITY TO WALK. WANT HOLIDAY IN TO CONSIDER REIMBURSING ME FOR WASTED TRIP BY REFUNDING COST OF STAY, COVERING MY AIRFARE, UBER AND CRUTCHES COSTS AND CONVENTION FEE LOST..