Desert Club ResortRental Guest Reviews

Family Friendly

Good value to sleep family of 5 per room. Nice to have full kitchen and have access to restaurant on site. Shuttle service to town also very convenient

Beautiful and Clean

This place was immaculate, The grounds, the pools, the hotel lobby and best of all... the rooms. Pristine. The staff was very professional for the most part. Be careful with the Shuttle Driver though. Twice he made us feel as if we were bothering him with our mundane questions. The convenience store was a great surprise with everything they had for sale. The problem was the prices were outrageous. $12 plus for a 6-pack of beer was worse then most Casino prices.

SAD AND ASHAMED

MANAGEMENT has no idea how to handle CUSTOMERS, The front desk staff is all under trained and under staffed. They all know nothing of customer service at all. I have been with Holiday Inn AND I spend over 150 nights a year and also own in Orlando and in WI at Club Vacations. I was never greeted and because I was not there to buy or take a tour it made NO different to them who or what I was. One café on the property and was under staffed everyday. They have an I don't care, Because of the Management and I know that because they treated me that way. The Golden Nugget gave me VIP, breakfast and drinks for a better price. I was Treated like VIP for the week.

uncomfortable bed

my family and I thought the beds and pillows for the bed were pretty uncomfortable,also the shower heads were extremely poor quality along with the shower/bath tap mixer. Also a baking tray and or pizza tray in the kitchen would be a great addition as there was nothing to use other than a glass pyrex dish. Room had a musty smell that could easily of been fixed with a cheap room freshener. Pretty cheap fixes that would of gained the resort a lot higher points score. Staff in bar area extremely helpful. Would be a great resort when all rooms are fixed up to the standard of the other rooms we were shown for time share.

Sofa bed was extremely uncomfortable

In trying to check in and having to wait for almost 2 hours from check in time. The manager never once offered a free show or dinner ticket for the inconvenience and frustration this caused. My daughter and granddaughter slept on the pull out sofa and the mattress was worn out and the springs were popping through the mattress. The blow dryer blew up. all of our key cards were deactivated and we could not get into our room after dinner the first night. It took someone to come and replace them about 15-20 minutes.

Great off-strip destressing environment

Arrived with a colleague for a conference and booked a two bedroom apartment. Check-in was smooth, the TimeShare upsell/meeting/discount was expected and not as obnoxious as at other places. A bit strange was having to sign to decline house-keeping, and yet still receive it the last few days, but nonetheless pleasant. The on-site restaurant is small and intimate, the little shop carries everything of need, plus the atmosphere is similar to a European Bungalow Park, adding to the relaxation after a hectic day at a huge conference. The ability to cook your own meals and be completely self-sufficient (dishwasher, washer & dryer, oven, stove etc) is wonderful and prevents one from going stir-crazy in Las Vegas when there's a 20 minute traffic-jam of taxis to get to the conference venue.

Nice size units

The suites were very roomy but the unit we stayed in faced the street which was very noisy.

weekend vacation

I wanted to stay at a place that was more like home than a hotel which is why i bought into the holiday inn club vacations. When ever i run out of points i still rent the resort with my priority club membership because i just don't want to stay anywhere else.

Overall

- place is clean, friendly and has a perfect location to the Las Vegas strip. - Only concern is no elevators and you must carry your belongings up to your room. For some the 2nd or third floor could be a problem.

Stay at Holiday Inn Vegas 6th Aug

The room , location and food for breakfast was very convenient for a family