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safe travels

Resort Updates

For your safety, Holiday Inn Club Vacations will be re-opening resorts on a staggered basis. Part of that process includes phased re-openings of resort amenities, too. Your experience may be different than what you’re used to as some amenities may remain closed (or have reduced capacity) even if resorts are otherwise open.

While this information is always subject to change, below is what we’re currently implementing to welcome you and your family back to our resorts. We’ll be continuously updating this page with the latest information, listed in order of re-opening date.

Updated as of Thursday, May 28th 2020 to reflect nine additional resort re-opening dates and amenity information:

Resort & Amenities Status:


Re-opened on Thursday, May 21st with reduced occupancy

  • Smoky Mountain Resort in Gatlinburg, Tennessee

    • Amenities that will be available:
      • Indoor and outdoor pool with reduced seating
      • Grills
      • Fire Pits
      • Marketplace
    • Available food and beverage options: Walmart, Shipt, InstaCart, Grubhub, UberEats and other local, off-property dining options.

  • South Beach Resort in Myrtle Beach, South Carolina

    • Amenities that will be available:
      • Lagoon Pool with reduced seating
      • Seasonal Outdoor Pool with reduced seating
      • Lazy river-style pools with reduced seating
      • Oceanfront Breezes Beach Club (including beach access, pool and kiddie pool with reduced seating)
      • Grills
      • Picnic tables
      • Sports courts (Note: Rental equipment will be not available, but feel free to bring your own.)
    • Available food and beverage options: Publix, Grubhub, UberEats and other local, off-property dining options.

Re-opened on Thursday, May 28th with reduced occupancy

  • Cape Canaveral Beach Resort in Cape Canaveral, Florida

    • Amenities that will be available:
      • Local beaches including Cape Canaveral Beach
      • Pools with reduced seating, including Signature Collection outdoor pool (slides will remain temporarily closed)
      • Lazy River with reduced capacity
      • Marketplace sundry shop
      • Courtesy shuttle with reduced seating
      • Miniature golf
    • Available food and beverage options:
      • Cape Grill & Tiki Bar with limited hours (for take-away and delivery only)
      • Uber Eats, Doordash, Mr. Delivery and other local, off-property dining options.

  • Orange Lake Resort in Orlando, Florida

    • Amenities that will be available:
      • East Village
        • The Legends at Orange Lake Resort® championship golf course
      • North Village
        • Outdoor pools with reduced seating* (slides will remain temporarily closed)
      • River Island:
        • Outdoor pool and lazy river with reduced seating* (slides will remain temporarily closed)
        • Island Traders retail shop
        • Island Golf miniature golf
        • Volleyball Courts (Note: Rental equipment will be not available, but feel free to bring your own.)
      • West Village:
        • Outdoor pools with reduced seating*
        • Water’s Edge Beach Club (beach area and watersports rentals)
        • Putt-Putt® Golf
        • Sports Courts (Note: Rental equipment will be not available, but feel free to bring your own.)
    • Available food and beverage options:
      • North Village: Paisan’s Pizzeria (for take-away and delivery only)
      • River Island: Anchors (for take-away only)
      • West Village:
        • Breezes Express (for take-away only)
        • Water’s Edge Bar
    • Pool towels will be provided to you in your villa for use throughout your stay. Please be sure to bring your towels with you when you visit our pools (they won’t be offered in the pool areas) and feel free to use your in-villa washer and dryer to freshen your pool towels as needed.*

Re-opening Thursday, June 4th with reduced occupancy

  • Galveston Beach Resort in Galveston, Texas

    • Amenities that will be available:
      • Local beaches and direct beach access from resort
      • Outdoor pool with reduced seating
      • BBQ grills and picnic tables
      • Marketplace
    • Available food and beverage options: Uber Eats and other local, off-property dining options.

  • Galveston Seaside Resort in Galveston, Texas

    • Amenities that will be available:
      • Local beaches, with direct Signature Collection access to beach
      • Outdoor pool with reduced seating
      • Signature Collection outdoor seasonal, heated, infinity-edge pool with reduced seating
      • BBQ grills and picnic tables
    • Available food and beverage options: Signature Collection Café and other local, off-property dining options

  • Hill Country Resort in Canyon Lake, Texas

    • Amenities that will be available:
      • Pools with reduced seating
      • BBQ grills and picnic tables
    • Available food and beverage options: Brookshire’s and other local, off-property dining options.


Re-opening Monday, June 8th with reduced occupancy

  • Orlando Breeze Resort in Orlando, Florida
    • Amenities that will be available:
      • Ambassador pool with reduced seating and hours of operation
      • BBQ grills and picnic tables
      • Marketplace with reduced hours of operation
      • 18-hole mini golf course
      • Tennis court, half-court basketball and sand volleyball
    • Available food and beverage options:
      • Uber Eats, Doordash and Grubhub

Re-opening Tuesday, June 9th with reduced occupancy

  • Desert Club Resort in Las Vegas, Nevada

    • Amenities that will be available:
      • Pools with reduced seating
      • Marketplace with reduced hours of operation
      • BBQ grills and picnic tables
      • Off-site transportation with reduced hours of operation and frequency of trips
    • Available food and beverage options:
      • Prospector Joe’s Gold Mine Bar & Grill with reduced seating and hours of operation (Note: Take-away orders are encouraged)
      • Uber Eats, Grubhub, Doordash, local grocery delivery options and other local, off-property dining options.
    • Local Attractions:
      • See Resort Concierge for assistance, including confirming options based on ongoing Las Vegas Boulevard re-openings

  • Holiday Hills Resort in Branson, Missouri

    • Amenities that will be available:
      • Indoor and outdoor pools with reduced seating and operating hours
      • BBQ grills and picnic tables
      • Holiday Hills 18-hole championship golf course and pro shop
    • Available food and beverage options:
      • The Grille on the Greens restaurant (for take-away only with reduced operating hours)
      • Uber Eats, Doordash and other local, off-property dining options.

  • Scottsdale Resort in Scottsdale, Arizona

    • Amenities that will be available:
      • Pools with reduced seating and hours of operation
      • Marketplace with reduced hours of operation
      • BBQ grills and picnic tables
    • Available food and beverage options:
      • Uber Eats, Grubhub, Doordash, local grocery delivery options and other local, off-property dining options.
    • Local Attractions:
      • Golf courses
      • Salt River Tubing
      • Kierland Commons Shopping
      • Odysea Aquarium
      • McDowell Sonoran Preserve
      • Sedona
      • Grand Canyon
      • (Please feel free to ask our Resort Concierge for more details.)

  • Williamsburg Resort in Williamsburg, Virginia

    • Amenities that will be available, all with reduced hours of operation:
      • Indoor and outdoor pools with reduced seating
      • Marketplace
      • BBQ grills and picnic tables
      • Mini golf
      • Bowling
      • Outdoor volleyball courts, basketball courts and ping-pong tables
    • Available food and beverage options:
      • Café with reduced hours of operation (for take-away only)
      • Uber Eats, Grubhub and Doordash and other local, off-property dining options.
    • Local Attractions:
      • Virginia Beach beaches

Re-opening Thursday, June 11th with reduced occupancy

  • Apple Mountain Resort in Clarkesville, Georgia

    • Amenities that will be available with reduced hours of operation:
      • Outdoor pool with reduced seating
      • BBQ grills and picnic tables
      • Tennis, volleyball, and basketball courts (with your own non-rental equipment)
      • Disc golf, horseshoes and mini golf (with your own non-rental equipment)
      • Apple Mountain 18-Hole Par 5 Golf Course
    • Available food and beverage options:
      • Pizza delivery services and other local off-property dining options.
    • Local Attractions:
      • Tallulah Falls trails

  • David Walley’s Resort in Genoa, Nevada

    • Amenities that will be available:
      • Hot Springs Pool and mineral soaking tubs with reduced seating (Note: We may also need to limit use time per guests based on capacity.)
      • Canyon Pool and Hot Tubs with reduced seating
    • Available food and beverage options:
      • 1862 Restaurant and Saloon with limited indoor and outdoor seating
      • Many local restaurants are open with various limited seating, curbside and delivery services available.
      • Grubhub, Doordash, and other local, off-property dining options.
    • Local Attractions:
      • Local hiking, biking and fishing
      • Lake Tahoe

  • Holly Lake Resort in Holly Lake Ranch, Texas

    • Amenities that will be available:
      • Pools with reduced seating
      • BBQ grills and picnic tables
      • Marketplace
      • Access to three hiking trails
      • Access to Holly Lake, including boat ramp access
      • Holly Hut with reduced hours of operation for:
        • Pedal boat rentals
        • Kayak rentals
        • Fishing bait for purchase
      • Mini golf
      • Volleyball, tennis and basketball courts
      • Shuffleboard, horseshoes, disc golf, pickle ball and ping-pong tables
      • (Note: For all of the above, some rental equipment may not be available, but please feel free to bring your own)
    • Available food and beverage options:
      • Brookshire’s Grocery and other local, off-property dining options.
    • Local Attractions:
      • Holly Lake Ranch 18-hole PGA Golf Course, pro shop and Fore Season’s restaurant
      • East Texas Zoo and Gator Park
      • Canton First Monday Trade Days
      • Mineola Nature Preserve and Tyler State Park (with online reservations)

  • Sunset Cove Resort in Marco Island, Florida

    • Amenities that will be available:
      • Pool with reduced seating
      • Complimentary bicycles
      • Personalized concierge services
      • Picnic and promenade areas with grills
      • Guest boat docking (with boat rentals available nearby)
      • Complimentary beach shuttle with reduced seating
    • Available food and beverage options: Doordash, Winn-Dixie, Publix and other local, off-property dining options
    • Local Attractions:
      • Local beaches are open Monday through Friday
      • Marco Island Historical Museum
      • Naples Zoo

  • Tahoe Ridge Resort in Stateline, Nevada

    • Amenities that will be available:
      • Pools with reduced seating
      • Marketplace
      • Sports courts (Note: Rental equipment will be not available, but feel free to bring your own.)
      • Hiking trails
      • Resort Shuttle with reduced seating
    • Available food and beverage options:
      • The Bistro with a limited takeaway menu and reduced hours of operation
      • Grubhub
      • Other local, off-property dining options
    • Local Attractions:
      • Lake Tahoe

  • Villages Resort in Flint, Texas

    • Amenities that will be available:
      • Pools with reduced seating
      • BBQ grills and picnic tables
      • Horseback trail rides, with reservations
      • Fire pits with reduced seating
      • 18-hole mini golf course
      • Volleyball and basketball courts, shuffleboard, horseshoes and ping-pong tables (Note: Rental equipment will be not available, but feel free to bring your own.)
      • Marina with 6 am – 6 pm hours of operation for:
        • Boat rentals
        • Fuel and bait purchases
        • Marina Grill (for take-away only)
    • Available food and beverage options:
      • Marina Grill (for take-away only)
      • Uber Eats, Grubhub, Instacart, Doordash and other local, off-property dining options
    • Local Attractions:
      • Caldwell Zoo, by appointment only
      • Tyler Rose Garden
      • Eagles Bluff Country Club Golf Course
      • Goodman-LeGrand House and Museum


Re-opening Friday June 12th with reduced occupancy

  • Panama City Beach Resort in Panama City Beach, Florida
    • Amenities that will be available:
      • Local beaches, with direct beachfront access from resort
      • Outdoor pool with reduced seating
      • BBQ grills & picnic tables
    • Available food and beverage options: Doordash, Grubhub, and other local, off-property dining options.
    • Local Attractions:
      • Pier Park shopping and dining with reduced capacity
      • Nearby boat rentals

All other Holiday Inn Club Vacations Resorts are now expected to remain closed until at least June 15th, 2020. (This is an update to the previously estimated date of June 10th.) Re-opening dates are a result of the evolving guidance from health and government officials, as well as the need to prepare each of our resorts to implement our new Safe Travels procedures, which are designed to help give you and your family a safe experience. We appreciate your patience and understanding as we look to safely open more resorts for your enjoyment soon. While this information and these dates are subject to change, we look forward to welcoming you back as soon as it is safe to travel again.

How to Book Your Travel

We are currently accepting bookings for future travel dates. However, some of our resorts may be temporarily unavailable for bookings from time to time while we evaluate occupancies and the best possible ways to re-open our resorts safely for your enjoyment.

If you need additional more immediate help:

  • Call (877) 606-2582 for club member support
  • Call (888) 657-3529 for non-club member owner support
  • Call (844) 428-7829 for IHG resort guest reservations
  • Call (800) 353-1966 for vacation packages